Who we are
Our website address is https://theurbanconcierge.com/.
SECTION 1
Personal data collection and why we collect it
It is taken into consideration that we have written this privacy policy with our website visitors, clients, and their clients in mind. When you purchase a product or service from our website, as part of the buying and selling process, we may collect the personal information you give us which may include your name, physical address, phone number, and email address as well as your marketing budget, website name, Legal Business Name, State of Incorporation and other business and marketing for business information. This may be used to contact you for sales, strategy development calls, and client communications. Business registration information may be used to confirm the legal status and registration of your business with your State’s Secretary of State as we only work with legal and compliance companies. Upon a contract being created and signed with us, additional information is collected and is only shared with members of the Marketing team for strategy development, sales calls where applicable, and for the implementation of strategies that we create for your business after being added to your prospective and or client file with us.
SECTION 2 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from us, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): We may send you emails about our store, new products, and other updates.
When you purchase something from our store, as part of the buying and selling process, we may collect the personal information you give us such as your name, address, and email address.
When you browse our store, we may also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): We may send you emails about our store, new products, and other updates.
SECTION 3 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us directly.
Contact forms
SECTION 4 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Payment: If you choose a direct payment gateway to complete your purchase, then we may store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 7 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Your contact information
When you sign up for our email list, you grant us permission to use your email to send you periodic news updates, blog posts, marketing material, promotions, and sales. We may additionally ask you during our free consultation if you’d like to stay up to date with what’s going on in the digital marketing world through our email list. By agreeing or implying that you would like to be signed up for these updates we can manually add you to our email list powered by Mail Chimp or Constant Contact but will not do so without your consent.
Additionally,
When you fill out our Pre-qualification form online or contact us via phone or email for a free consultation you are agreeing to be contacted for sales and or consulting. Your information will be stored in a Pre-qualification database for our team to contact periodically for sales and marketing purposes or to do business with you.
By contacting us through our website you are giving consent for us to keep your information on file and contact you from time to time.
Additional information
cookies
We additionally use Google Analytics, Google Ads Tracking, Facebook Pixel Tracking, and Pinterest Tracking to help better serve our website visitors with the content that they are looking for. For information about what each of the above-mentioned platforms does with their information please feel free to visit their privacy policies at your convenience.